AGE RESTRICTION

You must be aged 18 or older to buy knives or bladed items. By placing an order with us online you are confirming you are aged 18 or older. It is an offence to sell knives or bladed items to anyone under the age of 18 in the UK.

If you are buying knives or bladed items for someone else the recipient must also be aged 18 or older.

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Product Purchasing

You may place an order at any time using the website functionality. Orders may be placed strictly subject to the availability of stock. By clicking ‘add to basket’, you are placing the product in question into your online shopping basket. You may review your online shopping basket at any point while browsing, and can make changes to the quantities therein and add or remove products as you wish. 

By submitting and confirming an order with us you are agreeing to a contract of sale to buy the goods you have chosen. You will receive an automated confirmation of your order by email, reiterating the goods and delivery date. By accepting an order, we confirm that we will do all that we can to ensure that it is fulfilled. Products are strictly subject to availability. In the rare event that we are unable to supply a product, you will be contacted by phone or email to discuss a substitute and the price for the product will be confirmed at this point. 

The order total stated when you place your order, and recorded in your order confirmation, is the price you will pay for the goods. Placing an order with us carries with it the obligation to pay for the goods. We sell to end-users only. You must not resell products purchased from our website. 

 

Delivery

When you place an order, you are required to provide your delivery address. Your chosen delivery address is stated within your automated confirmation email, and it is your responsibility to ensure that this address is correct (see our delivery page for more information). 

Our external courier Royal Mail will deliver your order on the chosen day of delivery. For knife and bladed items, you are responsible for ensuring that someone over the age of 18 is able to accept the order on the chosen delivery date, proof of ID and age will be required.  Along with Royal Mail, we will endeavour to ensure that your order reaches you on the chosen delivery date.

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Non-Delivery

In the event of a non-delivery please contact us (via email: accounts@angleseyfinefoods.co.uk or by telephone: 01407742391) within 24 hours of the expected delivery quoting your order number. We will investigate and inform you regarding the situation.

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Products and Inspection

You are strongly advised to inspect your goods on receipt. If for any reason you are dissatisfied with the quality of the goods received, you should contact us within 24 hours of receipt, by taking clear photographs of the goods and email them to: accounts@angleseyfinefoods.co.ukincluding your order number, delivery date and any other information that could be useful in satisfying your concerns. Your statutory rights are not affected. 

 

Delivery Prices

Our delivery charge is £12.50, this covers UK Mainland from Wednesday through to Friday. Saturday deliveries and areas outside the UK Mainland will incur a surcharge. Delivery on orders over £99.99 is free (same conditions as above) if you do not spend the qualifying amount for free delivery you will be charged the standard delivery charge of £12.50.

 

Unfulfilled Orders
Due to the nature of our goods it is possible that we may not be able to fulfil your order. In these circumstances we will inform you as soon as possible and offer an alternative, or a cancellation and full refund of any monies paid.

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By using this website, you signify your acceptance of these conditions in return for which we will provide you with access. We reserve the right to update these terms at any time so please continue to review the conditions of use whenever accessing or using this website. If at any time you do not wish to accept these conditions then you may not use this website.